Mobile Top-Ups* made easy.
Customer Reviews
Top-up your phone with MyBambu is very simple
01Tap on Top-Up Tile
Once inside, you will see a list of countries, as well as options to purchase a Top-Up, see History, or Favorites.
02Select a Country
From the list of available countries, select the country where your recipient mobile number is located “Purchase Top-Up”.
03Select a Provider
Once you have selected a country, choose a provider from the list of available providers and hit continue.
04Enter Recipient
Select the Region, tap continue, then enter the recipient phone number and tap continue again.
05Select Plan
You will now see a list of available plans and their detailed description and price. Choose a plan to continue.
06Review and Purchase
You will now see a list of available plans and their detailed description and price. Choose a plan to continue.
07Top-Up Complete
Save your transaction number, and check your email for a receipt as well. If you wish to save recipient, tap on “Add to Favorites” otherwise tap on “Finish”.
Common Questions
Top-ups
Topping up your mobile phone is easy with the MyBambu mobile app. Here’s how you can do it:
1. Open the MyBambu mobile app.
2. On the home screen, tap the “Top Up Phone” tile.
3. Select the country where the mobile phone is located.
4. Choose the mobile carrier for the phone.
Please note that third-party fees may apply when you use this service. Topping up your mobile phone through the MyBambu mobile app allows you to conveniently purchase minutes and data for your own phone or for someone else’s, both in the US and in various Latin American countries.
Yes, there are limits for topping up a phone using MyBambu. Here are the limits:
Daily volume limit: You can perform up to 5 reloads per day.
Weekly volume limit: You can perform up to 10 reloads per week.
Monthly volume limit: You can perform up to 25 reloads per month.
In addition to volume limits, there are also value limits for each recipient number:
Daily value limit: You can send up to $200 to a recipient number in a day.
Weekly value limit: You can send up to $400 to a recipient number in a week.
Monthly value limit: You can send up to $800 to a recipient number in a month.
If you sent a top-up that was not received, please contact our customer care team for assistance. You can reach us by calling Customer Service at (833) 882-2628, extension 3006 for English or extension 3013 for Spanish. Alternatively, you can email us at customercare@mybambu.com, and we will be happy to assist you.
