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Cashloads

Add money to your MyBambu account quickly, easily and close to you.
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**Terms and conditions may apply

Find the nearest retailer

Search the map to see the closest points to instantly deposit money into your MyBambu account.

By accepting or using this barcode to make a payment, you agree to the full terms and conditions, available at www.vanilladirect.com/pay/terms. After successful payment using this barcode, you may retrieve your full detailed e-receipt at www.vanilladirect.com/pay/ereceipt.

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Adding Cash is Easy

When you arrive at the nearest retailer, show the barcode displayed in your MyBambu App.

01Download MyBambu App

Find us on Google Play or App Store and download the app.

02Search Retailers

Find your nearest point on the map in MyBambu App. You can use your current location or enter a street address to search.

03Add Cash

Select “Add Cash” to generate the barcode.This code is unique per transaction.

04Show barcode

Tell the cashier how much you want to add to your MyBambu account, then show them your barcode. Please keep in mind that the merchant may charge a processing fee for this transaction, which will be added to the amount you wish to add.

05Cashload completed

Once you give the cashier the money and confirm the amount, he will scan the barcode provided within the app. The money you add will be displayed in real time in the application.

05Claim your Receipt

For your safety, request a printed receipt of your cashload and check your MyBambu account on your cell phone.

Common Questions

We’ve answered some common questions to help you get you started.

Cashloads

b

What is the maximum amount that can be deposited into the account?

The maximum amount is $2000.00. Two $500.00 barcode deposits and two $500.00 card deposits per day.

b

How much does it cost to deposit into the account?

The cost is $3.95 for each deposit at any of the merchants we have available for deposit.

b

Where can I make deposits to my account?

Within the application you will find the places near your location where you can make deposits. Some of the retail stores where you can add money: Walgreens, Walmart, CVS, 7 Eleven, among others.

b

What do I do if the cashier tells me that he/she cannot make the deposit or that he/she does not know MyBambu?

You should be informed that you should try the deposit through the Vanilla Direct application; you don’t need to mention MyBambu. To add money to your account you can do it with your physical card or with the barcode. If you have any problems, please contact Customer Service at 561-337-1494. Remember to retail store address, the date and time of the transaction.

b

How soon will I see the money reflected in my account.

Whether you choose to deposit funds using your card or the provided barcode, your money will be available instantly. It is important to keep your receipt readily available and verify the transaction amount after adding funds to your account.

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For customer service call MyBambu
+1 561-337-1494
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BY USING THIS CARD YOU AGREE WITH THE TERMS AND CONDITIONS OF THE CARDHOLDER AGREEMENT AND FEE SCHEDULE, IF ANY. The MyBambu Prepaid Visa Card is issued by Metropolitan Commercial Bank (Member FDIC) pursuant to a license from Visa U.S.A. Inc. “Metropolitan Commercial Bank” and “Metropolitan” are registered trademarks of Metropolitan Commercial Bank ©2014.

IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW CARD ACCOUNT: To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions and their third party program managers or service providers to obtain, verify, and record information that identifies each person who opens a Card Account. What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.

*No monthly Fee, No Overdrafts, No minimum Balance. An inactivity fee may apply after 12 months.

FOR CUSTOMER SERVICE CALL MyBambu AT 1-833-882-2628

Your funds will be held at or transferred to Metropolitan Commercial Bank, an FDIC-insured
institution. While there, your funds are insured up to $250,000 by the FDIC in the event Metropolitan Commercial Bank fails if specific deposit insurance requirements are met and your card is registered.
See fdic.gov/deposit/deposits/prepaid.html for details. FDIC insurance does not protect your funds in the event of MyBambu’s failure or from the risk of theft or fraud.

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