Can I track my cash load?
Yes, you can track your cash load by following these steps: This will allow you to track your cash load transaction. Mybambu doesn’t require the presentation of an ID for cash loads, please be aware that certain merchant or retail locations may have their own policies in place and may require you to show an […]
What is the fee for depositing a check?
Currently, this option is not available.
How do I download the MyBambu Mobile App?
For iPhone or iPad: For Android: When downloading the MyBambu Mobile App, you will be prompted to provide your name, email address and a valid mobile phone number and verify such number as instructed by us. To verify your mobile device number, we will send you a code via text message to the mobile phone […]
Is the MyBambu App supported on my tablet?
The same MyBambu Mobile App that operates on your phone will also operate on your tablet.
Can I update the MyBambu Mobile App on my phone?
Yes, you can update the MyBambu mobile application on your phone. Here are the steps If you have an Android, follow these steps: If you have an iPhone, follow these steps
What are the hardware and software requirements for using MyBambu?
To access, view, and retain communications provided by MyBambu electronically, you need to ensure that you have the following: Meeting these requirements will enable you to effectively use MyBambu’s electronic services and communications.
What should I do if my account has been frozen?
If your account has been frozen, please take the following steps:
What should I do if I lose my phone or it gets stolen?
In case of a lost or stolen phone, please take the following steps to protect your MyBambu account information:
Can I use the MyBambu Mobile App on more than one device?
Yes, you can use the MyBambu Mobile App on up to two different devices.
Can I access my account if I forgot my 4-digit MyBambu App PIN code?
You may log in to your account and access some features and services, however, your 4-digit MyBambu App PIN code must be entered before you can perform any financial transactions in the app.