Is there a fee for a balance inquiry at an International ATM location using my plastic MyBambu Visa Card?
Balance inquiry fees depend on whether the ATM is in-network or out-of-network: ATM balance inquiry (out-of-network*) – $2.00This is our fee for inquiries made at ATMs outside the Allpoint® network. Out-of-network ATM operator fees may also apply. ATM balance inquiry (in-network*) – $0.00This is our fee for inquiries made at Allpoint® ATMs. Locations can be […]
Is there a fee for a balance inquiry at an ATM location using my plastic MyBambu Visa® Debit Card?
MyBambu does not charge a fee for an ATM balance inquiry (in-network or out-of-network). Please note that you may be charged a fee by the ATM operator. For more information about fees, you can refer to our Deposit Account and Cardholder Agreement.
What if I lost my plastic MyBambu Visa Card and need a replacement?
If you have lost your plastic MyBambu Visa® Debit Card and require a replacement, you can promptly report it by choosing the “Report Lost or Stolen” option in the MyBambu Card section of the mobile app, sending us an email at [email protected], or calling our customer service at 833-882-2628.
What should I do if my plastic MyBambu Visa® Debit Card is damaged and I need a replacement?
To request a replacement for your damaged plastic MyBambu Visa® Debit Card, you can either tap the “Replacement Card” option in the Bambu Card section of the Bambu mobile app, send us an email at [email protected], or call our customer service at 833-882-2628.
How long will it take for my plastic MyBambu Visa® Debit Card to arrive in the mail?
Please allow seven (10) to ten (15) business days for your card to arrive.
Is my card a credit card or a gift card?
Your MyBambu Visa® Debit Card, whether physical plastic or digital, is a card. They are not credit cards or gift cards and are not intended for gifting purposes.
How many digital MyBambu Visa® Debit Cards can I have?
You are allowed to have one digital MyBambu Visa® Debit Card.
How many plastic MyBambu Visa® Debit Cards can I have?
You are allowed to have one physical plastic MyBambu Visa® Debit Card.
Can I withdraw money from an ATM without my plastic MyBambu Visa® Debit Card?
For ATM cash withdrawals, you are required to use your physical plastic MyBambu Visa® Debit Card. While some ATMs offer cardless transactions, this option may not be available for cash withdrawals.
Can I get cash back with a purchase?
Yes, you have the option to receive cash back when using your physical plastic MyBambu Visa card. The maximum amount you can receive per day is $4,500 unless the merchant enforces a lower limit.