I’m interested in making a transfer to a prepaid card. Is this possible, and is there a fee associated with it?
Yes, you can make a transfer to a prepaid card if it is permitted by the issuing bank of the prepaid card. However, please be aware of the following details regarding fees: It’s important to note that any potential fees may vary depending on the receiving bank’s policies and the specific prepaid card in question. […]
I’ve noticed that my funds are frozen in my MyBambu account. Can you please explain why this happened and how I can resolve it?
If your funds are frozen, we recommend contacting our customer support team for assistance in resolving the issue. You can reach us through the following channels: Our dedicated team will provide you with the necessary guidance to address and resolve the frozen funds situation in your MyBambu account.
I’m planning to cash load at different locations and want to know if there are specific business hours to be aware of. Additionally, where can I find comprehensive details on fees, limits, and restrictions?
When cash loading at various locations, it’s important to note that specific business hours may vary from one location to another. We recommend checking with the particular location you plan to visit for their business hours. For a comprehensive list of fees, limits, and restrictions related to your MyBambu account, please review the Deposit Account […]
I’d like to know the daily cutoff times for cash loading my MyBambu account.
While cash loading is available at multiple locations, it’s important to note that the cutoff times for this service may vary by location. We advise you to verify the business hours and cash loading cutoff times at the specific location where you intend to deposit cash. This step ensures that your cash load is processed […]
I’d like to know if I can deposit funds into my Account using PayPal. Are there any limits on these deposits?
Yes, you can deposit funds into your Account using PayPal. However, it’s important to be aware of the limits: These limits ensure the secure and efficient processing of deposits into your Card Account when using PayPal as a deposit method.
I’d like to know if it’s possible to make deposits to my Account using an external debit card issued by another financial institution. Are there any limits on these deposits?
Yes, you can make deposits to your Account using an external debit card issued by an outside financial institution. However, please note that there are limits in place: These limits are designed to ensure the security and proper processing of your deposits into your card account.
I’d like to know the daily cutoff time for sending outgoing ACH payments from my MyBambu account.
Please note that this service is not offered at this time, and we recommend exploring alternative methods for your payment needs.
I’d like to know what the daily cutoff time is for incoming ACH transfers to my MyBambu account.
With MyBambu, there is no daily cutoff time for incoming ACH transfers. They are received continuously throughout the day, ensuring flexibility and convenience for your transactions.
How can I add minutes and/or data to my mobile phone or another phone?
Topping up your mobile phone is easy with the MyBambu mobile app. Here’s how you can do it: Please note that third-party fees may apply when you use this service. Topping-up your mobile phone through the MyBambu mobile app allows you to conveniently purchase minutes and data for your own phone or for someone else’s, […]
I’m having trouble with my card, and it’s not working. What steps should I take to resolve this issue?
If your card is not working, please follow these steps: Our team is here to help you get your card working smoothly again, so don’t hesitate to contact us if you encounter any issues.
