If your funds are frozen, we recommend contacting our customer support team for assistance in resolving the issue. You can reach us through the following channels:

  • Email us at [email protected].
  • Call us at (833) 882-2628.
  • In the MyBambu mobile app, go to the “Profile” section and click on “Contact Us.” Here, you’ll find options to either “Email Us” or “Call Us” by tapping the green message button at the bottom of the screen.

Our dedicated team will provide you with the necessary guidance to address and resolve the frozen funds situation in your MyBambu account.