I sent a top-up but it was not received, what should I do?
If you sent a top-up that was not received, please contact our customer care team for assistance. You can reach us by calling Customer Service at (833) 882-2628, extension 3006 for English or extension 3013 for Spanish. Alternatively, you can email us at [email protected], and we will be happy to assist you.
Is there a limit to top-up a phone?
Yes, there are limits for topping up a phone using MyBambu. Here are the limits: Daily volume limit: You can perform up to 5 reloads per day.Weekly volume limit: You can perform up to 10 reloads per week.Monthly volume limit: You can perform up to 25 reloads per month.In addition to volume limits, there are […]
How can I add minutes and/or data to my mobile phone or another phone?
Topping up your mobile phone is easy with the MyBambu mobile app. Here’s how you can do it: Please note that third-party fees may apply when you use this service. Topping-up your mobile phone through the MyBambu mobile app allows you to conveniently purchase minutes and data for your own phone or for someone else’s, […]