How do I sign up for an account?
Signing up for an account is easy through our mobile application. Depending on what mobile device you use, please visit and download the MyBambu Mobile App directly from one of the major app stores:
What documentation do I need to open an account?
To open an account that can perform financial transactions, you’ll need to supply us with your full name, valid US residence address (no PO boxes) and residential address (if different), mobile number, email address, your date of birth and certain other foreign or U.S. government issued identification documents and other information that will allow us […]
How do I close my account?
To close your MyBambu account, follow these steps: Alternatively, you can also contact customer service at 833-882-2628 for assistance with closing your account.
What’s the minimum age to open an account?
You must be at least 18 years old to open an account.
How long does it take for my account to be approved?
The whole account opening process should take about 15 minutes.
Can anyone open an account? If I am an immigrant, can I open an account?
If you’re living in the US, have a valid US address, and a valid foreign or US government ID that hasn’t expired, you’re all set to open an account with MyBambu. We’re here to make it easy for folks who meet these simple criteria. Got more questions or need help? Just give our support team […]
How many accounts can I open?
MyBambu allows one account per person. We do not permit joint accounts at this time. Each individual can have a single account to enjoy our services. If you have any further questions or require assistance, please don’t hesitate to contact our support team via email on: [email protected] or in our toll free number: 833-882-2628.
Can I open a business account?
As of now, this service is not available in MyBambu.
Can I open an account with valid government identification from any country?
We accept valid government identification documents from 100+ countries worldwide, including: Argentina, The Bahamas, Bolivia, Brazil, Canada, Chile, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El Salvador, Guatemala, Haiti, Honduras, Jamaica, Ivory Coast, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Saint Lucia, Spain, Trinidad and Tobago, United States, Uruguay and Venezuela
When can I start using my account?
You will be able to access your account as soon as the verification process has been completed.
