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If your account is in good standing, you should automatically receive a new card approximately one month before your current card expires. However, if you do not receive an automatic reissue, follow these steps to request a replacement card:

  1. Open the MyBambu Mobile App.
  2. Navigate to the “MyBambu Card” section within the app.
  3. Select the “Request Replacement Card” option.

If you have any questions or need further assistance, you can reach out to us through various channels:

  • Use our Chat messaging option, which is accessible through the green message button at the bottom of the Bambu mobile app.
  • Send an email to [email protected].
  • Call us at (833) 882-2628, and we will promptly assist you in obtaining a new card.