What happens if my payment fails?
If a payment fails, you will receive an email explaining the reason. You can retry the transaction after resolving the issue.
Can I cancel a payment after it’s been sent?
Once a transfer is processed, it cannot be canceled. For urgent cases, contact customer support.
How will I be notified about my Bambu Pay transactions?
You will receive notifications in the MyBambu app and via push notifications and email for every completed transaction. You can also check your transaction history in the Bambu Pay history section.
Are there any fees for using Transfer from Card?
Yes, Transfer from Card has a structured fee system based on transaction type: Incoming Deposits (Transfer from Card):No fee for up to two (2) transactions per calendar month of $500 or less. Our fee is 0.50% of the amount of the transaction for transactions in excess of two (2) per month. Minimum deposit is $1.
Are there any fees for using Bambu Pay?
Yes, Bambu Pay has a structured fee system based on transaction type: Incoming Deposits (Request Money):No fee for up to two (2) transactions per calendar month of $500 or less. Our fee is 0.50% of the amount of the transaction for transactions in excess of two (2) per month and above $500. Minimum deposit is […]
How do I request money using Bambu Pay?
To request money: 1. Open the MyBambu app and go to Bambu Pay, which is located under the “Money Transfers” tile on the home screen menu. 2. Select “Request Money”. 3. Enter the amount and choose the recipient. 4. The recipient will receive a request notification with instructions to complete the transaction.
How do I send money using Bambu Pay?
To send money: 1. Open the MyBambu app and go to Bambu Pay, which is located under the “Money Transfers” tile on the home screen menu. 2. Choose “Send Money” and select “Bambu Pay”. 3. Select the recipient 4. Enter the amount and confirm the transaction. 5. You will receive a confirmation once the payment […]
Can I transfer money immediately using Bambu Pay?
Once your recipient links their Visa or Mastercard debit card and approves the transaction, the transfer is processed within seconds.
How do I link my external debit card to Bambu Pay?
You can transfer funds from your personal external debit card using Transfer from Card. To do this: 1. Open the MyBambu app. 2. Tap the “Deposit Money” tile on the home screen menu and select “Transfer from Card”. 3. Accept the terms and conditions if you haven’t already. 4. Tap on Add New Debit card […]
How do I access the Bambu Pay feature, Transfer from Card?
To access Transfer from Card:
