Is the MyBambu App supported on my tablet?
The same MyBambu Mobile App that operates on your phone will also operate on your tablet.
Can I update the MyBambu Mobile App on my phone?
Yes, you can update the MyBambu mobile application on your phone. Here are the steps If you have an Android, follow these steps: If you have an iPhone, follow these steps
What are the hardware and software requirements for using MyBambu?
To access, view, and retain communications provided by MyBambu electronically, you need to ensure that you have the following: Meeting these requirements will enable you to effectively use MyBambu’s electronic services and communications.
What should I do if my account has been frozen?
If your account has been frozen, please take the following steps:
What should I do if I lose my phone or it gets stolen?
In case of a lost or stolen phone, please take the following steps to protect your MyBambu account information:
Can I use the MyBambu Mobile App on more than one device?
Yes, you can use the MyBambu Mobile App on up to two different devices.
Can I access my account if I forgot my 4-digit MyBambu App PIN code?
You may log in to your account and access some features and services, however, your 4-digit MyBambu App PIN code must be entered before you can perform any financial transactions in the app.
Can another app on my device access the information in my account?
No, it is not permitted for another app on your device to access the information in your MyBambu account. Your account information is secure and protected.
How does MyBambu ensure the security of customer transactions and information?
At MyBambu, we give top priority to the security of our customers’ transactions. We have implemented several security measures to safeguard our users’ personal information. These measures include firewalls, data encryption, physical access controls to our data centers, and authorization controls for information access, all aimed at protecting your personal data. We ensure the safety […]
Why am I asked to create a personal 4-digit Security Code that I must enter before a financial transactions on my MyBambu account?
MyBambu requires you to set up a personal 4-digit Security Code as an additional security measure. You’ll need to enter this Security Code before completing any financial transactions in the app. This step is designed to verify your identity and prevent fraudulent transactions by unauthorized individuals who may gain access to your phone.
