Can I make mobile payments with my digital MyBambu Card?
Yes, you can use your digital Card to make mobile payments using Apple Pay, Samsung Pay, or Android Pay. However, please note that you may not use your account or digital card at ATMs or point of sale devices that require a physical card.
When will my digital MyBambu Card be issued?
The MyBambu Visa® Debit Card will be automatically issued to you when you open your account and the verification process has been completed. To view your digital MyBambu Visa® Debit Card, select the “MyBambu Card” tile on the mobile app home page.
How much does it cost to order a plastic MyBambu Visa® Debit Card?
Currently, there is no cost to order a plastic MyBambu Visa® Debit Card.
What’s the fee for using an ATM to withdraw money?
MyBambu’s fee is $0.00 for in-network ATMs and out-of-network ATMs. This fee may be higher or subject to change. You may also be charged a fee by the ATM operator, even if you do not complete a transaction. For additional information on fees, please see https://mybambu.com/en/cardholderagreement/
What’s my fee for using the card internationally?
The fee for international currency conversion is a U.S. dollar amount for each transaction if the transaction is not in U.S. dollars. This fee may vary but will not exceed 4%. Please note that this fee includes our charge and may also include a fee from third-party providers offering this service. Additionally, Visa charges a […]
Can I use my card while traveling internationally?
Yes, you can use your physical plastic or digital MyBambu Visa® Debit Card for transactions outside of the United States
Is there a fee for a balance inquiry at an International ATM location using my plastic MyBambu Visa Card?
MyBambu does not charge a fee for checking your balance at an international ATM location using your plastic MyBambu Visa® Debit Card. Please note that the ATM operator may charge you a fee. For more information about fees, you can refer to our Deposit Account and Cardholder Agreement.
Is there a fee for a balance inquiry at an ATM location using my plastic MyBambu Visa® Debit Card?
MyBambu does not charge a fee for an ATM balance inquiry (in-network or out-of-network). Please note that you may be charged a fee by the ATM operator. For more information about fees, you can refer to our Deposit Account and Cardholder Agreement.
What if I lost my plastic MyBambu Visa Card and need a replacement?
If you have lost your plastic MyBambu Visa® Debit Card and require a replacement, you can promptly report it by choosing the “Report Lost or Stolen” option in the MyBambu Card section of the mobile app, sending us an email at [email protected], or calling our customer service at 833-882-2628.
What should I do if my plastic MyBambu Visa® Debit Card is damaged and I need a replacement?
To request a replacement for your damaged plastic MyBambu Visa® Debit Card, you can either tap the “Replacement Card” option in the Bambu Card section of the Bambu mobile app, send us an email at [email protected], or call our customer service at 833-882-2628.
