What should I do if my plastic MyBambu Visa® Debit Card is damaged and I need a replacement?
To request a replacement for your damaged plastic MyBambu Visa® Debit Card, you can either tap the “Replacement Card” option in the Bambu Card section of the Bambu mobile app, send us an email at [email protected], or call our customer service at 833-882-2628.
How long will it take for my plastic MyBambu Visa® Debit Card to arrive in the mail?
Please allow seven (7) to ten (10) business days for your card to arrive.
Is my card a credit card or a gift card?
Your MyBambu Visa® Debit Card, whether physical plastic or digital, is a card. They are not credit cards or gift cards and are not intended for gifting purposes.
How many digital MyBambu Visa® Debit Cards can I have?
You are allowed to have one digital MyBambu Visa® Debit Card.
How many plastic MyBambu Visa® Debit Cards can I have?
You are allowed to have one physical plastic MyBambu Visa® Debit Card.
Can I withdraw money from an ATM without my plastic MyBambu Visa® Debit Card?
For ATM cash withdrawals, you are required to use your physical plastic MyBambu Visa® Debit Card. While some ATMs offer cardless transactions, this option may not be available for cash withdrawals.
Can I get cash back with a purchase?
Yes, you have the option to receive cash back when using your physical plastic MyBambu Visa card. The maximum amount you can receive per day is $4,500 unless the merchant enforces a lower limit.
Can I use my digital MyBambu Visa® Debit Card anywhere?
Your MyBambu digital Visa® Debit Card can be used for online purchases at any merchant that accepts Visa cards. Additionally, you have the option to add your digital card to your digital wallet for making payments at physical stores.
Will I need to use a Card PIN for my plastic MyBambu Visa® Debit Card ?
Yes, you will need to generate a 4-digit Card PIN for your plastic MyBambu Visa® Debit Card during the card activation process in the MyBambu Mobile App. You will need a PIN to obtain cash at an ATM or to make a PIN purchase. You should not write or keep your Password with your phone […]
Will I need a Card PIN for my digital MyBambu Visa® Debit Card ?
No, you do not need a Card PIN to use your digital MyBambu Visa® Debit Card.