¿Cómo puedo cambiar la contraseña de mi cuenta en MyBambu?
¡Es sencillo! Solo sigue estos pasos:
¿Qué hago si olvidé las respuestas a mis preguntas de seguridad?
Si olvidaste las respuestas a tus preguntas de seguridad, ¡no te preocupes! Puedes seguir estos pasos para resolver el problema:
¿Puede otra persona acceder a mi cuenta MyBambu?
A tu cuenta MyBambu solo se puede ingresar poniendo el nombre de usuario y contraseña correctos que estableciste al abrir tu cuenta.
What are the hours of operation for MyBambu customer service?
Our agents are available to assist you by Phone (Monday – Friday from 8:00 am to 10:00 pm EST and Saturday – Sunday from 8:00 am to 10:00 pm) and Social Media (Monday – Friday 8:00 am – 10:00 pm EST and Saturday – Sunday from 8:00 am to 10:00 pm EST). Please feel free […]
What should I do if I live in a hotel, motel, or hostel and need to provide proof of address to MyBambu?
If you reside in a hotel, motel, or hostel and need to provide proof of address to MyBambu, follow these steps: This proof of address documentation will help us verify your residential address when required.
What is the MyBambu Refer-A-Friend/Rewards Program?
The MyBambu Refer-A-Friend/Rewards Program allows you to earn bonuses by referring friends and family to MyBambu. Here’s how it works: Please note that terms and conditions apply to this program, available here.
What is a card PIN code?
A PIN code is a 4 digit numeric code that is used to protect helps protect your card against unauthorized use, providing you with added peace of mind and security when managing your finances with MyBambu.
Why was my IMT canceled?
Your transaction may have been canceled by the paying bank. You will receive your refund within 3 to 5 business days. We will also send you an email notification once the transaction is canceled and the refund is initiated.
How can I cancel an IMT?
To cancel an IMT, you can contact us through our email [email protected] by sending a cancellation request along with the reason and the transaction number, or by calling our customer service number at: 1-833-882-2628
What are the daily limits for IMT transactions?
MyBambu has the following transaction limits: Maximum of $1,000 per day, maximum of $1,000 per individual transaction and a monthly limit of $10,000.
