How do I add my card to Google/Samsung pay wallet?
To add your card to Google Pay or Samsung Pay wallet, follow these steps:
How do I add my MyBambu Visa® Debit Card to Apple Wallet?
To add your MyBambu Visa® Debit Card to Apple Wallet, follow these steps:
What is the MyBambu Mobile App?
MyBambu is a mobile application that offers an array of financial solutions to provide convenient, reliable and affordable services to everyone, regardless of their immigration status. Our services include, international money transfers, domestic and international phone top-up, user-to-user transfers and more.
Is my money in the account FDIC insured?
Your deposits are FDIC-insured through Community Federal Savings Bank (Member FDIC) pursuant to a license from Visa® U.S.A. Inc. The FDIC provides insurance coverage for deposit accounts up to $250,000. The funds in your Account will be FDIC-insured once we have verified your identity. Additional information available here: https://www.fdic.gov/resources/deposit-insurance/financial-products-insured/
How do I sign up for an account?
Signing up for an account is easy through our mobile application. Depending on what mobile device you use, please visit and download the MyBambu Mobile App directly from one of the major app stores:
What documentation do I need to open an account?
To open an account that can perform financial transactions, you’ll need to supply us with your full name, valid US residence address (no PO boxes) and residential address (if different), mobile number, email address, your date of birth and certain other foreign or U.S. government issued identification documents and other information that will allow us […]
Are there any fees I should know about when using my MyBambu account?
MyBambu is all about giving you great services without breaking the bank. But, just so you’re in the loop, there might be some fees when using your account. For additional information on fees, please see the MyBambu Deposit Account and Cardholder Agreement https://mybambu.com/en/cardholderagreement/.
Why do I have to provide my personal information (such as my passport or my SSN)?
We are required by federal law to collect your personal information, including your name, address, date of birth, and identification number when you apply for an account. Additionally, we may request your mobile phone number and may ask for a photo of your US or foreign ID or other identifying documents to comply with these […]
What should I do if I received a message stating further review was needed to open my account?
There are many reasons why an account could not be immediately opened. Please contact the Customer Care Chat messaging option for assistance or contact customer service at 833-883-2628. The chatbot can be opened by tapping the “chat with an expert” button at the bottom of www.mybambu.com.
How do I close my account?
To close your MyBambu account, follow these steps: Alternatively, you can also contact customer service at 833-882-2628 for assistance with closing your account.
