How do I know I’ve earned rewards?
You’ll receive notifications in the app when you earn a reward after a transaction and when the reward amount is settled. Once you tap the coin animation you will be led to the historical rewards screen. You can view all your earned rewards, rewards status, and their details in the historical rewards screen within the […]
How do cashback rewards work?
You don’t need to opt-in for offers. Simply explore the Rewards home page or search by zip code for offers nearby, use your MyBambu card at any participating merchant, and you’ll automatically earn rewards in your rewards bucket. The app will notify you of a reward as soon as your eligible transaction is approved and […]
What do I need to start earning rewards?
When you first access the Rewards section in the app, you’ll go through an onboarding process, there you will need to read and accept terms and conditions, and then you will be explained how the rewards program works. If you have not used your physical or virtual card in the last 60 days, you’ll see […]
How can I access the rewards section in the app?
The Rewards button is on the app’s home menu bar, making it easy to access your rewards at anytime.
What is the MyBambu cashback rewards program?
The Cashback Rewards is a new feature in the MyBambu app that allows customers to accumulate cashback rewards when you use your MyBambu card at participating merchants, online or in-store. Once you accumulate $20 in cashback rewards, MyBambu will automatically transfer your total earnings to your MyBambu account.
Do I need to have my item receipts for coverage? What if I don’t have them?
“It is not a requirement to have receipts for the items you want to cover on your plan. While preferred, you can establish “proof of ownership” of your items through other means. For example, the pictures the insurance provider has you take of your items when you add them to your account work great for […]
If my phone or other items need to be completely replaced, how much money do I get to do so?
“If your items are too extensively damaged (or were stolen) and you require a replacement device or item, the insurance provider offers a few flexible options to best suit your preference!1) The insurance provider may send you instant cash (via PayPal or Venmo) or a one-day wire (US bank accounts only) for a refurbished replacement […]
Can I cover a phone that is Leased or Financed?
Yes! You may cover any phone which is yours and in your possession. You do not need to have your phone paid-in-full. Please note that for any claim on a leased/financed phone that requires replacement of the device, the remaining balance you owe for the device will have to be fully paid off before you […]
Are unlocked phones covered?
Yes! It does not matter what carrier you use or if your phone is unlocked or financed. No matter which plan you choose, your unlocked phone will be protected against Accidental Damage & Theft. When you register, the same process applies for adding your phone to your account. You will take pictures of its front […]
Can I add Multiple Phones to my phone insurance plan?
Plans cannot be shared with friends, family members, or anyone else. All plans are per individual and will only cover items that the account holder owns. All accounts may have up to one (1) phone on them. To add more phones, you must purchase additional plans. See insurance provider website for additional details.
