¿Hay alguna tarifa por usar los cajeros automáticos de la red de depósitos Visa para agregar efectivo?
No, MyBambu no cobra ninguna tarifa por depositar efectivo en los cajeros automáticos participantes de la red de depósitos Visa.
¿Cómo funciona?
Solo tienes que ir a un cajero participante, insertar tu tarjeta Visa MyBambu y seguir las instrucciones en pantalla para depositar efectivo. El dinero se reflejará en tu cuenta poco después.
¿Qué es la función de cajeros automáticos de la red de depósitos Visa?
Es una nueva función que le permite depositar efectivo directamente en su cuenta MyBambu utilizando cualquier cajero automático Visa® participante cerca de usted.
How do I remove pending charges from my account?
Only the merchant has the authority to cancel pending transactions. Please reach out to them directly for assistance.
How can I verify the status of an existing dispute?
All updates regarding the status of your dispute will be sent directly to the email associated with your MyBambu account as soon as they become available, or you can contact us at 1-833-882-2628 or 561-337-1494
Will I receive provisional credit while my debit card dispute is being investigated?
After your dispute is filed, you’ll receive an email with further details. This email will explain whether you qualify for a provisional credit and the expected investigation timeline for your dispute.
Can I cancel a dispute I already submitted?
If you wish to withdraw a dispute, please call us at 1-833-882-2628 or 561-337-1494.
How long will it take to resolve a dispute?
The resolution time for a dispute varies depending on the nature of the dispute and the merchant, but some may take up to 90 days for the investigation to be completed. Many disputes are often resolved more quickly if you contact the merchant directly.
Can I dispute a pending charge?
You can initiate a case for a pending debit card transaction by calling us at 1-833-882-2628 or 561-337-1494. However, the transaction must be posted before it can be disputed
Can I dispute a charge online?
Currently, you cannot dispute a charge online. However, you can always reach us by phone at 1-833-882-2628 or 561-337-1494 to initiate a dispute.
