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There is no fee to cancel/close your account. There is no fee if you request that we mail you a check for the remaining balance of your account (if any). If your account is canceled by us when your account has a balance, we will send you a check in the amount of your account balance for no charge. In all events, any check we send to you will be sent to the address we have for you in our records. Please allow fourteen (14) days for processing and mailing of the refund check. See the following link for additional information: https://mybambu.com/en/terms-conditions/.