If your card was declined despite having enough funds in your account, please make sure to:

  1. Confirm that your card has been activated.
  2. Ensure that you have enough funds in your account to cover the purchase amount. Keep in mind that some merchants may place a temporary hold on more funds than the actual purchase price.

Verifying these two factors can help resolve the issue if your card is declined. If you continue to experience difficulties, please feel free to reach out to our customer support for further assistance. You can reach out to us through various channels:

  • Use our Chat messaging option, which is accessible through the green message button at the bottom of the Bambu mobile app.
  • Send an email to [email protected].
  • Call us at (833) 882-2628