What’s my fee for using the card internationally?
The fee for international currency conversion is a U.S. dollar amount for each transaction if the transaction is not in U.S. dollars. This fee may vary but will not exceed 4%. Please note that this fee includes our charge and may also include a fee from third-party providers offering this service. Additionally, Visa charges a […]
Can I use my card while traveling internationally?
Yes, you can use your physical plastic or digital MyBambu Visa® Debit Card for transactions outside of the United States
Is there a fee for a balance inquiry at an International ATM location using my plastic MyBambu Visa Card?
MyBambu does not charge a fee for checking your balance at an international ATM location using your plastic MyBambu Visa® Debit Card. Please note that the ATM operator may charge you a fee. For more information about fees, you can refer to our Deposit Account and Cardholder Agreement.
Is there a fee for a balance inquiry at an ATM location using my plastic MyBambu Visa® Debit Card?
MyBambu does not charge a fee for an ATM balance inquiry (in-network or out-of-network). Please note that you may be charged a fee by the ATM operator. For more information about fees, you can refer to our Deposit Account and Cardholder Agreement.
What if I lost my plastic MyBambu Visa Card and need a replacement?
If you have lost your plastic MyBambu Visa® Debit Card and require a replacement, you can promptly report it by choosing the “Report Lost or Stolen” option in the MyBambu Card section of the mobile app, sending us an email at [email protected], or calling our customer service at 833-882-2628.
What should I do if my plastic MyBambu Visa® Debit Card is damaged and I need a replacement?
To request a replacement for your damaged plastic MyBambu Visa® Debit Card, you can either tap the “Replacement Card” option in the Bambu Card section of the Bambu mobile app, send us an email at [email protected], or call our customer service at 833-882-2628.
How long will it take for my plastic MyBambu Visa® Debit Card to arrive in the mail?
Please allow seven (7) to ten (10) business days for your card to arrive.
Is my card a credit card or a gift card?
Your MyBambu Visa® Debit Card, whether physical plastic or digital, is a card. They are not credit cards or gift cards and are not intended for gifting purposes.
How many digital MyBambu Visa® Debit Cards can I have?
You are allowed to have one digital MyBambu Visa® Debit Card.
How many plastic MyBambu Visa® Debit Cards can I have?
You are allowed to have one physical plastic MyBambu Visa® Debit Card.
