Why was my IMT canceled?

Your transaction may have been canceled by the paying bank. You will receive your refund within 3 to 5 business days. We will also send you an email notification once the transaction is canceled and the refund is initiated.

How can I cancel an IMT?

To cancel an IMT, you can contact us through our email crossbordercc@mybambu.com by sending a cancellation request along with the reason and the transaction number, or by calling our customer service number at: 1-833-882-2628