What if the store is running a sale?
The discount cannot be combined with any other discounts or special offers.
What do I do when I get to the location to get my discount?
Be sure to show the participating provider your membership card with the Coast To Coast Vision logo at the time of purchase.
Can I use the benefit at any retail location?
No. To receive a discount you must go to a provider in the Coast To Coast Vision network.
Is there a limit on the number of times the benefit can be used?
There is no limit on the number of times you or your family can take advantage of the savings.
Can I use this benefit if I already have vision insurance?
Depending on the type of insurance, the benefit may be utilized to reduce out of pocket expenses. For example, once the insurance benefit has been exhausted, you may use your discount to buy additional pairs of glasses or contact.
Is this benefit insurance?
No. This is a discount eyewear and eye care program. You will pay the discounted price at the time of the purchase. There are no reimbursements or paperwork to file.
Can I recommend a provider to join the network?
Yes, you can submit provider recommendations through the app, online or by calling Member Support. Submit the provider’s information, and MultiPlan will contact the provider about joining the network.
How many times per year can I use this benefit?
You can use this benefit as often as needed.
How many providers are in the network?
The ValuePoint by MultiPlan® network offers access to 275,000 practitioners, 1,300 hospitals, and 67,000 ancillary facilities.
How do I find out if my provider is in the network?
Log on to MyMemberPortal.com or call the number on your membership card to find a participating physician, ancillary facility, or hospital.
