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FAQ Category: Cashloads

Is there a fee to load cash?

MyBambu does not charge a fee for this service, but a retailer may assess a fee for cash loads. For more information, please see the Deposit Account and Cardholder Agreement, available at: https://mybambu.com/en/cardholderagreement/

Can I track my cash load?

Yes, you can track your cash load by following these steps: This will allow you to track your cash load transaction. Mybambu doesn’t require the presentation of an ID for cash loads, please be aware that certain merchant or retail locations may have their own policies in place and may require you to show an […]

I’m planning to cash load at different locations and want to know if there are specific business hours to be aware of. Additionally, where can I find comprehensive details on fees, limits, and restrictions?

When cash loading at various locations, it’s important to note that specific business hours may vary from one location to another. We recommend checking with the particular location you plan to visit for their business hours. For a comprehensive list of fees, limits, and restrictions related to your MyBambu account, please review the Deposit Account […]

I’d like to know the daily cutoff times for cash loading my MyBambu account.

While cash loading is available at multiple locations, it’s important to note that the cutoff times for this service may vary by location. We advise you to verify the business hours and cash loading cutoff times at the specific location where you intend to deposit cash. This step ensures that your cash load is processed […]

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MyBambu is not a bank. The MyBambu deposit account and MyBambu Visa® Debit Card are issued by Community Federal Savings Bank, Member FDIC. Not all financial services available through MyBambu are offered by Community Federal Savings Bank, refer to each service’s agreement and/or terms and conditions for further information.

BY USING THIS CARD, YOU AGREE TO THE TERMS AND CONDITIONS OF THE MYBAMBU DEPOSIT ACCOUNT AND CARDHOLDER AGREEMENT AND FEE SCHEDULE, IF ANY. The MyBambu Visa® Debit Card is issued by Community Federal Savings Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc. This card can be used everywhere Visa® debit cards are accepted.

IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT — To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. What this means for you: when you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.

1. Register and open a MyBambu account using your country’s issued ID; we do not check your immigration status.

2. No monthly Fee, No Overdrafts, No minimum Balance. An inactivity fee may apply after 12 months.

3. Extra fees, such as, transfer fees, intermediary bank or foreign exchange charges, may apply.

4. Offer valid only when your referred friend opens a new MyBambu account and is verified.

5. The Visa® Zero Liability policy covers U.S.-issued cards only and does not apply to ATM transactions, PIN transactions not processed by Visa, or certain commercial card transactions. Cardholder must notify issuer promptly of any unauthorized use. Consult issuer for additional details or visit http://www.visa.com/security.

6. International money transfers are not offered by Community Federal Savings Bank. From time to time, MyBambu may offer promotions related to the use of this service. Extra fees, such as, transfer fees, intermediary bank or foreign exchange charges, may apply. Regular fees will apply as per MyBambu’s fee schedule at the conclusion of any promotion. MyBambu reserves the right to change or end any promotion at any time.

7. Card funds will be held at or transferred to Community Federal Savings Bank, Member FDIC. While there, card funds are insured up to $250,000 by the FDIC in the event Community Federal Savings Bank fails if specific deposit insurance requirements are met. FDIC insurance does not apply to non-bank deposit products.

8. All Zelle® trademarks are the exclusive property of Early Warning Services, LLC. MyBambu products and services ARE NOT AUTHORIZED, ENDORSED, OR SPONSORED BY EARLY WARNING SERVICES, LLC- OWNER OF Zelle®. MyBambu is not an In-Network participant of the Zelle Network® service. Enrollment requires MyBambu customers to add their debit card (connected to a MyBambu account) directly with the Zelle® App. MyBambu users must enroll directly through the Zelle® App and not simply add a user’s information to access Zelle®. Please visit the Zelle® App help page here: Contact Us | Zelle (zellepay.com) for additional information.

MyBambu© 2024. All other product names, logos, brands, trademarks, and registered trademarks are property of their respective owners. All company, product, and service names used in this website are for identification purposes only. Use of these names, trademarks, and brands does not imply endorsement.

FOR CUSTOMER SERVICE CALL MyBambu at 1-833-882-2628

P.O BOX 3811 West Palm Beach Fl 33402.