It is important that you report an ATM cash error immediately. If the ATM provided a receipt, keep it as it contains important location information. If you did not receive a receipt, make sure that you record the exact date, time, location and if more than one ATM at that location, the ID number of the ATM. Then call Bambu Customer Service at (833)883-2628 and we’ll work with the ATM owner to investigate the error.

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