I paid a bill using bill pay and the payee claims they never received the payment. What should I do?
Not receiving credit does not necessarily mean the biller has not received the payment. Some billers cannot process third party originated bill payments quickly. You need to allow for sufficient time for your Payee to receive and process your payment. If you receive a late notice, call the Payee directly to ensure your payment and late notice did not -get lost in the mail. If your Payee still has not posted the payment to your account, please email us at firstname.lastname@example.org or call us at (833)882-2628. A Bambu Visa 3rd payment would be credited faster if your biller accepts card payments.