Do I need to have my item receipts for coverage? What if I don’t have them?
“It is not a requirement to have receipts for the items you want to cover on your plan. While preferred, you can establish “proof of ownership” of your items through other means. For example, the pictures the insurance provider has you take of your items when you add them to your account work great for […]
If my phone or other items need to be completely replaced, how much money do I get to do so?
“If your items are too extensively damaged (or were stolen) and you require a replacement device or item, the insurance provider offers a few flexible options to best suit your preference!1) The insurance provider may send you instant cash (via PayPal or Venmo) or a one-day wire (US bank accounts only) for a refurbished replacement […]
Can I cover a phone that is Leased or Financed?
Yes! You may cover any phone which is yours and in your possession. You do not need to have your phone paid-in-full. Please note that for any claim on a leased/financed phone that requires replacement of the device, the remaining balance you owe for the device will have to be fully paid off before you […]
Are unlocked phones covered?
Yes! It does not matter what carrier you use or if your phone is unlocked or financed. No matter which plan you choose, your unlocked phone will be protected against Accidental Damage & Theft. When you register, the same process applies for adding your phone to your account. You will take pictures of its front […]
Can I add Multiple Phones to my phone insurance plan?
Plans cannot be shared with friends, family members, or anyone else. All plans are per individual and will only cover items that the account holder owns. All accounts may have up to one (1) phone on them. To add more phones, you must purchase additional plans. See insurance provider website for additional details.
How do I report a claim?
“The claims reporting process varies by insurer, but typically you can file it online or over the phone. To expedite the process, photograph all damages and keep receipts for any temporary repairs. You should also file a police report for car accidents, thefts, or vandalism. After reporting a claim, complete the forms requested by your […]
How can I make a change to my policy?
“Some life events, such as your teenager getting a driver’s license, require updating your insurance policy. Many insurance companies allow you to make these changes online through your customer portal. Insurance agents from the insurance provider can assist you if you’re unsure about a change or need different coverage to adapt to your new circumstances. […]
Where is my insurance identification card?
“You can download your digital insurance identification card through your insurance company’s website or app. Find a link to your insurer’s website and additional details on the insurance provider’s website. Your insurance identification card serves as proof of coverage. Your insurer will mail you a paper identification card along with your insurance declaration. If you […]
When is my payment due?
“The due date will vary depending on when you acquired your coverage and your insurance company. Typically, auto insurers allow you to pay your auto insurance premium in full or split your bill into installments or monthly payments. You can find the due date for your payment on your insurer’s customer portal. Some insurance companies […]
How can I make the payment for my insurance?
“The quickest way to pay your premium is through your insurance company’s website. You can find direct links to payment portals for major insurers on the insurance provider’s website. Log in to your insurer’s customer portal to pay your bill and set up automatic payments, or make a one-time payment without needing an account. Most […]
