What if I lost my current physical card?
You can request a replacement of your current physical card until March 10. After this date, it is possible to continue using your virtual card.
You can request a replacement of your current physical card until March 10. After this date, it is possible to continue using your virtual card.
The virtual card you are currently using will continue to work until March 27th. On this date you must log in to your MyBambu App
Contact us through any of our customer service channels, an advisor will guide you on what you should do next.
Yes, since March 27 you can do it, activate it within the App.
We may have exchanged you for a new, more modern, more secure card that is about to arrive at your mailing address. As of March
If you opened your account on or after March 10, you don’t have to do anything, it will be sent to the address registered in
The difference between ACH and Wire Transfer is that an ACH transfer is completed through clearing and can be used to process direct payments or
If your bank supports bank-to-bank money transfer through its mobile app or online banking service, you can transfer money to your account using those services.
Whether you deposit with your card or use the barcode, your money was available immediately. Note: Keep your receipt handy and verify the transaction amount
You should be informed that you should try the deposit through the Vanilla Direct application; you don’t need to mention MyBambu. To add money to